Apple Data Shows No "Link" Problems With iPhone 4 with Only 0.55% Complaints

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Aug092010

Monday, August 9, 2010 at 12:56PM

Apple's much viewed and anticipated press conference on July 16 presented a counter-pitch to "exaggerated" reports on the internet and from some media sources indicating reception loss on the new iPhone 4. In this video press conference Apple pointed out:

All smart phones have issues when held along the sides where the antennae's reside (demonstrated with Windows Smartphone, Blackberry and an Android phone)
Apple Care data: less than 0.55% of users complained about antennae or reception issues
ATT reports that, as compared to Apple's most successful model, the iPhone 4 had 1/3 of the returns (put another way, 3 times as many iPhone 3 users returned phones versus iPhone 4 users in early data)
ATT reported that less than 1 extra call was dropped per 100 calls versus the last iPhone model

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